Subscription Terms

Subscription Terms

Thank you for subscribing to Cascadia Bean Supply. These terms explain how your coffee subscription works, what discounts you receive, and how to manage or cancel your plan at any time.

Delivery Cadence

We offer two subscription frequencies:

  • Biweekly (every 2 weeks) — your order ships every 14 days from your sign-up date.
  • Monthly — your order ships once per month on the same date you originally subscribed.

Delivery dates may shift slightly around major US holidays. We'll notify you by email if your scheduled shipment date changes.

Subscription Discounts

  • Biweekly plan: 15% off the regular product price on every order.
  • Monthly plan: 10% off the regular product price on every order.

Discounts apply automatically at checkout and on every recurring charge. Discounts cannot be combined with other promotional codes unless explicitly stated.

Billing

Your payment method is charged on the day each subscription order is processed — typically the same day your coffee ships. You'll receive an email confirmation with your order details and charge amount before fulfillment.

We accept all major credit and debit cards. To update your payment method, log in to your account at cascadiabeansupply.com/account.

Skipping a Delivery

You can skip any upcoming delivery without canceling your subscription. To skip, log in to your account and manage your subscription at least 24 hours before your next scheduled charge date. Skipped orders are not charged.

Changing Your Subscription

You can change your coffee product, grind preference, quantity, or delivery frequency at any time from your account portal. Changes made before your next charge date take effect on that upcoming order. Changes made after the charge date apply to the following cycle.

Cancellations

You may cancel your subscription at any time — there are no cancellation fees or minimum commitments. To cancel, log in to your account at cascadiabeansupply.com/account and select Cancel Subscription. Cancellation requests must be submitted at least 24 hours before your next scheduled charge to avoid being billed for that cycle.

If you cancel after a charge has already processed, the order will still ship and our standard return policy applies.

Missed or Failed Deliveries

If a delivery attempt fails due to an incorrect address or other carrier issue, we will contact you by email to arrange reshipment. Additional shipping charges may apply for reshipment due to an incorrect address provided at sign-up.

If a payment fails, we will retry your card up to three times over 7 days. If payment cannot be collected after three attempts, your subscription will be paused. You can reactivate it by updating your payment method in your account portal.

Contact Us

Questions about your subscription? We're happy to help.

We typically respond within 1–2 business days.

Last updated: October 2026. Cascadia Bean Supply reserves the right to update these terms at any time. Subscribers will be notified of material changes by email.